Comparing Measurement Methodologies for the Quality of Higher Education

Authors

  • Claudia Partal UPSO
  • María Tatiana Gorjup UPSO
  • Hernán Pedro Vigier UPSO

Keywords:

higher education, quality, indicators, university, evaluation criteria

Abstract

On the basis that the concept of quality is installed on the higher education agenda -especially quality evaluation- and that both concepts are currently a topic of great importance in most countries, three methodologies used to measure the quality of higher education were compared in this article: those considered by accreditation agencies, world-class university rankings and service quality measurement models. Based on the definition of quality set out by UNESCO in 2007, each quality measurement instrument is reviewed in order to demonstrate the presence of concepts included in the adopted definition of quality. The research shows that, except for small observations, current methodologies for measuring the quality of higher education do not consider social dimensions as quality parameters.

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Author Biographies

Claudia Partal, UPSO

Degree in computer science. Associate professor, Provincial University of the Southwest (UPSO), Argentina. Postgraduate student, doctorate in administration sciences, UPSO.

María Tatiana Gorjup, UPSO

PhD in economics. Associate professor at the Provincial University of the Southwest (UPSO), Argentina. Category III researcher of the Teacher-Researcher Incentive Program.

Hernán Pedro Vigier, UPSO

PhD in economics. Tenured professor at the Provincial University of the Southwest (UPSO), Argentina. Category I researcher of the Teacher-Researcher Incentive Program. Independent researcher of the Commission of Scientific Investigators (CIC).

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Published

2022-11-25

How to Cite

Partal, C., Gorjup, M. T., & Vigier, H. P. (2022). Comparing Measurement Methodologies for the Quality of Higher Education. Revista Iberoamericana De Ciencia, Tecnología Y Sociedad - CTS (Ibero-American Science, Technology and Society Journal), 17(51), 37–68. Retrieved from https://ojs.revistacts.net/index.php/CTS/article/view/315

Issue

Vol. 17 No. 51 (2022)

Section

Articles

License

Copyright (c) 2022 CC Attribution 4.0

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