Analysis of E-Government from the Citizens’ Perspective
The Case of an Argentine City
DOI:
https://doi.org/10.52712/issn.1850-0013-407Keywords:
e-government, social networks, citizens, Argentina, ordinal logistic regressionAbstract
This article examines the social and demographic factors that explain the e-government adoption level (EGA) by citizens. EGA has an ordinal nature and includes different digital platforms from official websites to social networks. Data was obtained from an online survey made between October and November 2020 to citizens from Bahía Blanca, Argentina. An ordered logistic regression model was estimated. Among the main findings, it stands out that the higher the educational level and the older the age, the propensity to adopt higher levels of e-government increases. Using Internet at work also explains the high levels of adoption. Being a woman positively explains the changes of adopting e-government instead of not doing it, while the option “Other gender” has lower chances in each level of AGE.
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