Co-Creating Public Value
Challenges for Latin America
DOI:
https://doi.org/10.52712/issn.1850-0013-498Keywords:
social innovation, public innovation, co-creation, co-designAbstract
The growing complexity, diversity and dynamism of public problem-solving in contemporary societies has led to concepts related to social innovation, public innovation, open innovation and co-creation, as descriptive categories that explain a new emerging paradigm of collaborative and experimental governance. Within this framework, there is a systematic increase in the processes that explore and rethink citizen and community involvement to facilitate an active role in the co- creation of public services and policies. Thus, multiple innovative initiatives to solve public problems emerge globally, while governments innovate, to different extents, in the design of services and policies by incorporating collaborative and creative ways to integrate design approaches (design thinking, participatory design) as tools to foster change. Concurrently, the web 2.0, social media and different forms of open government contribute to these collaborative processes. This article explores the distinctive elements of these new co-creation modes, providing examples of different global and regional initiatives; and poses a number of questions around these challenges and open issues for Latin America.
Downloads
References
AHN, T. H. y OSTROM, E. (2003): Foundations of Social Capital. Edward Elgar.
ALFORD, J. (2009): Engaging Public Sector Clients: From Service Delivery to Co- production, Nueva York, Palgrave Macmillan.
ALFORD, J. (2002): “Why Do Public Sector Clients Coproduce? Towards a Contingency Theory”, Administration and Society, vol. 34, n° 1, pp. 32–56.
ARNKIL, R., JÄRVENSIVU, A., KOSKI, P., y PIIRAINEN, T. (2010): “Exploring the Quadruple Helix”, Report of Quadruple Helix Research for the CLIQ Project, Work Research Centre, Universidad de Tampere.
ANSELL, C. y TORFING, J. (2014): Public Innovation through Collaboration and Design, Routledge critical studies in public management.
BASON, C. (2010): Leading Public Sector Innovation: Co-creating for a Better Society, Bristol, Policy Press.
BASON, C. (2013): “Design-Led Innovation in Government”, Social Innovation Review, Springer. Disponible en: http://www.ssireview.org/articles/entry/design_led_ innovation_in_government.
BEKKERS, V.J.J.M.; TUMMERS, L.G.; STUIJFZAND, B.G. y VOORBERG, W. (2013): “Social Innovation in the Public Sector: An integrative framework”, LIPSE Working papers, n°1, Rotterdam, Erasmus University.
BEKKERS, V., EDELENBOS, J. y STEIJN, B. (2011): “An innovative public sector? embarking on the innovation journey”, en V. Bekkers, J. Edelenbos y B. Steijn (ed.): Innovation in the public sector: Linking capacity and leadership, Houndsmills: Palgrave McMillan, pp. 197-222.
BOTERO, A., GRY PATERSON, A. y SAAD-SULONEN, J. (2012): Towards peer production in public services: cases from Finland, Helsinki, Aalto University publication series.
BOVAIRD, T. y LÖFLLER, E. (2013): We’re all in this together: harnessing user and community co-production of public outcomes, Birmingham, Institute of Local Government Studies University of Birmingham.
BOVAIRD, T. y LÖFLLER, E. (2007): “Assessing the quality of local governance: a case study of public services”, Public Money and Management, vol. 27, nº 4, pp. 293- 300.
BOVAIRD, T. (2007): “Beyond Engagement and Participation: User and Community Coproduction of Public Services”, Public Administration Review, vol. 67, n° 5, pp. 846–860.
BOYLE, D., SLAY, J. y STEPHENS, L. (2010): Public Services Inside Out: Putting co- production into practice, Londres, The Lab, NESTA.
BOYLE, D. y HARRIS M. (2009): The Challenge of Co-Production: How equal partnerships between professionals and the public are crucial to improving public services, Londres, The Lab, NESTA.
BRANDSEN, T. y PESTOFF, V. (2006): “Co-Production, the Third Sector and the Delivery of Public Services”, Public Management Review, vol. 8, nº 4, pp. 493-501.
CAULLIER-GRICE, J., DAVIES, A., PATRICK, R. y NORMAN, W. (2012): Defining Social Innovation. A deliverable of the project: “The theoretical, empicirical and policy foundations for building social innovation in Europe” (TEPSIE), Bruselas, European Commission, DG Research.
CARAYANNIS, E.G. y CAMPBELL, D. F. J. (2010): “Triple Helix, Quadruple Helix and Quintuple Helix and how do knowledge, innovation and the environment relate to each other? A proposed framework for a trans-disciplinary analysis of sustainable development and social ecology”, International Journal of Social Ecology and Sustainable Development, vol. 1, nº 1, pp. 41–69.
CHESBORUGH, H. (2003): Open Innovation: The New Imperative for Creating and Profiting from Technology, Harvard, Harvard Business School Press.
CHESBORUGH, H. (2006): “Open Innovation; A New Paradigm for Understanding Industrial Innovation”, en W. Chesbrough, H. Vanhaverbeke, y J. West (eds.): Open Innovation: Researching a New Paradigm, Oxford, Oxford University Press.
DIMAGGIO, P. y POWELL, W. (1991): The New Institutionalism in Organizational Analysis, University of Chicago Press.
ENOLL (2012): European Network of Living Labs -EnoLL. Disponible en: http://www.openlivinglabs.eu/.
HIRSCHMAN, A. O. (2000): “La mirada de Hirschman sobre el desarrollo o el arte de los traspasos y las autosubversiones”, Revista de la CEPAL, nº 70.
HOCHGERNER, J. (2011): The analysis of Social Innovation as Social Practice. Zentrum Für Soziale Innovation, Viena, ZSI.
HOWALDT, J. y SCHWARZ, M. (2010): Social Innovation: Concepts, research fields and international trends, IMO international monitoring.
HUBERT, A. (2011): Empowering people, driving change. Social Innovation in the European Union, Francia, Bureau of European Policy Adivsers (BEPA), European Commission.
INFORME FINAL (2012): Modelo de gestión de la innovación para el sector público chileno e implementación del piloto a la municipalidad de Conchalí. Definición, diseño e implementación del modelo LTC Project & Universidad Adolfo Ibáñez. Santiago de Chile. Disponible en: http://repositoriodigital.corfo.cl/bitstream/handle/11373/8210/IF %20Gestion%20de%20la%20Innovacion%20para%20el%20Sector%20Publico.pdf? sequence=1.
INNERARITY, D. (2009): “La sociedad de la innovación. Notas para una teoría de la innovación social”, en D. Innerarity y A. Gurrutxaga (2009): ¿Cómo es una sociedad innovadora?, Innobasque, Agencia Vasca de Innovación. Parque Tecnológico de Bizkaia.
KONIG, A. (2013): Regenerative Sustainable Development of Universities and Cities: The Role of Living Laboratories. Cheltenham, Edward Elgar.
LECHNER, N. (1999): “Estado, y sociedad en perspectiva democrática”, Estado, democracia y ciudadanía. Papeles de Investigación, Página 12.
LIPSKY, (1980): Street level bureaucracy: the dilemma of the individual in public services, Nueva York, Russell Sage Foundation.
LÖFLLER, E. (2009): Improving the Quality of Public Services: Putting the Citizens at the Centre of Administrative Action, SIGMA.
MANZINI, E. y STASZOWSKI, E. (2013): Public and Collaborative. Exploring the intersection of design, social innovation and public policy, USA, Desis Network. Disponible en: http://www.mind-lab.dk/assets/1016/DESIS_PandC_Book.pdf.
MEIJER, A. J. (2011): “Networked coproduction of public services in virtual communities: From a government-centric to a community approach to public service support”, Public Administration Review, vol. 71, n° 4, pp: 598-607.
MULGAN, G., TUCKER, S., ALI, R. y SANDERS, B. (2007): Social Innovation: What is, why it matters and how it can be accelerated, Oxford, Said Business School.
MURRAY, R., MULGAN, G. y CAULLIER-GRICE, J. (2008): How to Innovate: The tools for social innovation, Londres, The Young Foundation, NESTA.
NODO ANTIOQUÍA DE INNOVACIÓN SOCIAL (2014): Innovación social en Antioquia 2013. Disponible en: http://es.scribd.com/doc/228013177/Publicacion-innovacio-n- social-en-antioquia-2013.
NONAKA, I. (1994): “A dynamic theory of organizational knowledge creation”, Organization Science, vol. 5, nº 1, February, p. 14.
ONU-HABITAT (2013): Transfiriendo Mejores Prácticas. Disponible en: http://www.onuhabitat.org/index.php?option=com_docman&task=doc_view&gid=997
&tmpl=component&format=raw&Itemid=71.
OSBORNE, S. y BROWN, L. (2013): “Risk and innovation: Towards a framework for risk governanceinpublic services”, Public Management Review, vol. 15, n° 2, pp. 186- 208.
OSTROM, E. (1996): “Coproduction, Synergy, and Development World Development”, World Development, vol. 24, n° 6, pp. 1073-1087.
PATERSON, A. G. (2010): “A buzz between rural cooperation and the online swarm”,
Journal of Radical Theory, Culture and Action, vol. 4, n° 1. Disponible en: http://dev.affinitiesjournal.org/index.php/affinities/article/view/51.
PESTOFF, V.; BRANDSEN, T. Y VERSCHUERE, B. (2012): New public governance, the third sector and co-production, Londres, Routledge.
PESTOFF, V. (2012): “Co-production and third sector social services in Europe - Some crucial conceptual issues”, en V. Pestoff, T. Brandsen y B. Verschuere (eds.): New public governance, the third sector and co-production, cap 2, Londres, Routledge.
PESTOFF, V. (2009): “Towards a Paradigm of Democratic Participation: Citizen Participation and Co-production of Personal Social Services in Sweden”, Annals of Public and Cooperative Economics, vol. 80, n° 2, pp. 197–224.
PHILLS J., A., DEIGLMEIER, K. y MILLER, D. T. (2008): “Rediscovering Social Innovation”, Stanford Social Innovation Review. Disponible en: http://www.ssireview.org/articles/entry/rediscovering_social_innovation.
POLLITT, C. y HUPE, P. (2011): “Talking About Government: The Role of Magic Concepts ”, Public Management Review, vol. 13, n° 5, pp: 641-58.
PUTNAM, R. D. (1995): “Bowling alone: America’s declining social capital”, Journal of Democracy, vol. 6, pp. 65-78.
RODRÍGUEZ, A. y ALVARADO UGARTE, H. (2008): Claves de la Innovación Social en América Latina y el Caribe, Santiago de Chile, CEPAL.
STASZOWSKI, E., BROWN, S. y WINTER, B. (2013): “Reflections on Designing for Social Innovation in the Public Sector: A Case Study in New York City”, en: Manzini, E. y Staszowski, E. (eds.): Public and Collaborative. Exploring the intersection of design, social innovation and public policy, USA, Desis Network. Disponible en: http://www.mind-lab.dk/assets/1016/DESIS_PandC_Book.pdf.
SCHIAVO, E. y SERRA, A. (2013): “Laboratorios ciudadanos e innovación abierta en los sistemas CTS del siglo XXI. Una mirada desde Iberoamérica”, Revista Iberoamericana de Ciencia, Tecnología y Sociedad - CTS, vol. 8, n° 23, pp. 115-121.
SIG y MARS SOLUTIONS LAB (2012): Labs designing the future. Disponible en: http://www.marsdd.com/wp-content/uploads/2012/02/MaRSReport-Labs-designing- the-future_2012.pdf.
SERRA, A. (2010): “Citilabs: ¿qué pueden ser los laboratorios ciudadanos?”, Revista La Factoría, nº 45-46. Disponible en: www.revistalafactoria.eu/articulo.php?id=523.
SOCIAL INNOVATION EXCHANGE y THE YOUNG FOUNDATION (2010): Study on Social Innovation. A paper prepared by the Social Innovation eXchange and the Young Foundation for the Bureau of Eurpean Policy Advisors. Disponible en: http://youngfoundation.org/wp-content/uploads/2012/10/Study-on-Social-Innovation- for-the-Bureau-of-European-Policy-Advisors-March-2010.pdf.
SORENSEN, E. y TORFING, J. (2011): “Enhancing collab-orative innovation in the public sector’, Administration and Society, vol. 43, n° 8, pp. 842-868.
STEWART, J. (2009): The Dilemmas of Engagement: The role of consultation in governance, Australia, ANU E Press.
STOKER, G. (2007): Why Politics Matters: Making Democracy Work. Hampshire, Palgrave, Macmillan.
THINKPUBLIC (2012): Community coaches. Disponible en: http://thinkpublic.com/ case-studies/community-coaches/.
TRENCHER, G., YARIME, M., McCORMICK, K. B., DOLL, C. y KRAINES, S. B. (2013): “Beyond the third mission: Exploring the emerging university function of co- creation for sustainability”, Science and Public Policy, vol. 41, n° 2, pp. 151-179.
VERGANTI, R. (2009): Design Driven Innovation – Changing the Rules of Competition by Radically Innovating what Things Mean, Boston, MA: Harvard Business Press.
SANDERS, E. y STAPPERS, P.J. (2008): “Co-creation and the new landscapes of design”, CoDesign: International Journal of CoCreation in Design and the Arts, vol. 4, n° 1, pp. 5-18.
VERSCHUERE, B.; BRANDSEN, T., y PESTOFF, V. (2012): “Co-production: The state of the art in researchand the future agenda”, Voluntas, vol. 23, n° 4, pp. 1083-1101.
VON HIPPEL, E., (2005): Democratizing Innovation, Cambridge, The MIT Press.
VOORBERG, W., BEKKERS, V. y TUMMERS, L. (2013): “Co-creation and Co- production in Social Innovation: A Systematic Review and Future Research Agenda”, EGPA, Edimburgo, 11-13 de septiembre de 2013.
VOORBERG, W., BEKKERS, V. y TUMMERS, L. (2014): Co-creation in social innovation: A comparative case-study on the influential factors and outcomes of co- creation, Ottowa, IRSPM.
WHITAKER, G. (1980): “Coproduction: Citizen Participation in Service Delivery”, Public Administration Review, vol. 40, n° 3, pp. 240–24.
Mindlab: http://www.mind-lab.dk/en/methods
Helsinki Design Lab: www.helsinkidesignlab.org/instudio/
Social Innovation Lab Kent Silk: http://socialinnovation.typepad.com/silk/silk-method- deck.html
NESTA: http://www.nesta.org.uk/
Design Council UK: https://www.designcouncil.org.uk/
Innovate San Francisco: http://innovatesf.com
Public Innovation Sacramento: http://publicinnovation.org/
Public Policy Lab: http://publicpolicylab.org/
Design Gov Australia: http://innovation.govspace.gov.au
Better Public Services New Zealand: http://www.ssc.govt.nz/better-plic-servicesub
Co-Innovation Partnership Singapore: http://www.coinnovation.gov.sg/
South African Center for Public Service Innovation: http://www.cpsi.co.za/
LiveWork: http://liveworkstudio.com/
Thinkpublic: http://thinkpublic.com/
La 27e Région: http://blog.la27eregion.fr/
Snook: http://wearesnook.com/snook/
Citilab: http://citilab.eu/es
Engine: http://enginegroup.co.uk/work/kcc-social-innovation-lab
Participle: http://www.participle.net/projects/view/5/101/
TACSI: http://www.tacsi.org.au/services/innovation-reading-list/
Think Place: http://www.thinkplace.com.au/
Kennisland: http://www.kennisland.nl/
Social Innovation Exchange: http://www.socialinnovationexchange.org
Stanford Center for Social Innovation: http://csi.gsb.stanford.edu/
Harvard Innovation Lab: http://i-lab.harvard.edu/
Brown University Swearer Center for Public Service: http://brown.edu/academics/ college/special-programs/public-service/
The Community Innovators Lab – MIT: http://web.mit.edu/colab/about.html7
The Governance Lab - NYU: http://thegovlab.org/
Parsons Desis Lab: http://www.newschool.edu/desis/
Center for Development Innovation – Wageningen University: http://www.wageningenur.nl/en/Expertise-Services/Research-Institutes/centre-for- development-innovation.htm
The Waterloo Institute for Social Innovation and Resilience: http://www.wageningenur.nl/en/Expertise-Services/Research-Institutes/centre-for- development-innovation.htm
Social Innovation Generation (SIG): http://www.sigeneration.ca/
RedEsis: http://www.desis-clusters.org/
Ciudadanía 2.0 SEGIB: http://segib.org/es/node/80
Centro de Innovación Social – Colombia: http://www.anspe.gov.co/es/programa/ centro-de-innovacion-social
Nodo de Innovación Social – Colombia: http://www.politicadeinnovacionsocial.co/ gestion-colectiva-de-ideas
Adapt Chile: http://www.adapt-chile.org/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 CC Attribution 4.0
This work is licensed under a Creative Commons Attribution 4.0 International License.
All CTS's issues and academic articles are under a CC-BY license.
Since 2007, CTS has provided open and free access to all its contents, including the complete archive of its quarterly edition and the different products presented in its electronic platform. This decision is based on the belief that offering free access to published materials helps to build a greater and better exchange of knowledge.
In turn, for the quarterly edition, CTS allows institutional and thematic repositories, as well as personal web pages, to self-archive articles in their post-print or editorial version, immediately after the publication of the final version of each issue and under the condition that a link to the original source will be incorporated into the self-archive.